<p>Hello, </p>
                    <p>It has now been 10 days since our first email regarding your current negative balance. Your current balance is #{customerAccountBalance} #{currencySymbol}).</p>
                    <p>
                        Please take contact with us to clear the situation.<br>
                        If you have already done a payment, you can discard this email.
                    </p>
                    <p>If you have any additional question, do not hesitate to contact our services or your regular point of contact.</p>
                    <p>Best regards,</p>