<p>Hello, </p>
                    <p>It seems our previous emails did not allow the expected outcome. Today, your current balance is of#{customerAccountBalance} #{currencySymbol}).</p>
                    <p>As it seems we were not able to clear the situation, the services you have with us have been suspended.</p>
                    <p>If you have already done a payment, please contact us so that we can re-activate your services.</p>
                    <p>If you have any additional question, please contact our services.</p>
                    <p>Best regards,</p>